General Terms and Conditions

1. Scope of the GTC and conclusion of contract

1.1 All services that are provided by NopixGlobal AG, Bülach (company number CHE-490.627.563, hereinafter referred to as NopixGlobal) for the customer, take place exclusively on the basis of the following General Terms and Conditions. Deviating regulations shall only apply, if they have been agreed in written form between NopixGlobal and the customer. With a placed order, these General Terms and Conditions are deemed as acknowledged and accepted. Should a provision of these General Terms and Conditions be invalid for any reason whatsoever, this shall not affect the validity of the remaining provisions.

1.2 With the sending of an order, the customer is placing a legally binding offer to conclude a purchase contract. Nopix Global shall send the customer an order confirmation by e-mail after the order has been placed. However, this does not yet constitute an acceptance of the purchase contract. The conclusion of contract only takes place after the delivery of the ordered articles by NopixGlobal.

1.3 These GTC are applicable to all orders, which are received by NopixGlobal, including orders by telephone, via e-mail, telefax or letter post.


2. No guarantee  for product information and availability and manufacturer's guarantee specifications puplished by third parties

2.1 All information related to products, which are published by third parties about NopixGlobal® products, are subject to confirmation and are not to be understood as assurance. NopixGlobal is exclusively liable for its own publications on its official website or for documentation, which it has produced. Specifically, no liability can be assumed for the correctness, completeness and topicality of the information, which has been published by third parties.

2.2 Delivery delays may occur due to production or delivery bottlenecks or incorrect inventory data. All details about delivery periods are therefore non-binding and subject to confirmation and may change at any time and without prior announcement. The delivery may furthermore become entirely impossible, if a product can no longer be produced or supplied. In this case, the purchaser will be refunded for the full purchase amount of the product without delay, if the purchaser has made an advance payment. NopixGlobal is not obligated to deliver the product or a make substitute delivery in such a case.


3. Price quotations

3.1 The prices are stated in CHF. Value-added tax, a prepaid recycling fee and handling are included. The shipping costs for Switzerland are CHF 10.00, for Europe, CHF 15.00 and for the rest of the world, CHF 25.00, which include postage and packaging costs.

3.2 NopixGlobal reserves the right to change the prices at any time. For the customers, the prices published on the own website on the order date apply.


4. Delivery conditions

4.1 Delivery in Switzerland normally takes place within 1 to 3 working days, to Europe, within 3 to 5 working days and to the rest of the world, within 5 to 7 working days for stock articles. For articles, which are marked as “not in stock”, the delivery period is usually approx. 15 working days. In exceptional cases, this time period may also be exceeded. For delivery delays, such as due to force majeure, traffic disruptions and orders from higher authorities, delivery difficulties of the manufacturer, as well as other events for which we are not at fault, no claim for damages may be asserted against NopixGlobal. For delivery delays, a one-off grace period shall be agreed with the customer. If this grace period also expires without delivery, the customer may also cancel the article upon request. The purchase amount of the products will be fully refunded to the customer without delay, if an advance payment has been made.

4.2 The customer declares that he is prepared to accept partial deliveries. However, the customer shall not incur any further costs as a result of this.

4.3 As a rule, delivery takes place worldwide. For deliveries outside of Switzerland, all customs fees are for the account of the purchaser.

4.4 The risk transfers to the purchaser as soon as the consignment has been handed over to the person performing the transport. If the shipping is delayed or becomes impossible without us being at fault, the risk shall transfer to the purchaser upon notification of readiness for shipping. Acceptance of the shipping costs by NopixGlobal in an individual case has no influence on the transfer of risk.


5. Packaging and shipping costs

5.1 The shipping costs for Switzerland are CHF 10.00, for Europe, CHF 15.00 and for the rest of the world, CHF 25.00, exceptions from this are large deliveries with higher delivery and freight costs. The packaging, shipping and delivery costs are for the purchaser’s account, unless expressly agreed otherwise.


6. Payment

6.1 Payment is possible with PayPal (incl. credit cards) or with cash in advance.


7. Reservation of ownership

7.1. The goods shall remain our property until full payment is made.


8. Cancellation right and consequences of cancellation

8.1 No cancellation right exists. After an order has been placed, the purchaser undertakes to pay for and accept the ordered article.


9. Right of return

9.1 No right of return exists in the customer’s favour. In individual cases, NopixGlobal may grant the customer a right of return, but is not obligated to do so in any case. Should the customer be granted a right of return, this shall take place in written form and at NopixGlobal’s own discretion. In this case, the customer shall bear the shipping costs of a return shipment plus a handling fee of CHF 10.-. Return shipments that have not been agreed shall be returned at the customer’s expense.


10. Limitation of liability

10.1 Claims for damages from impossibility of performance, from contractual infringement, from culpa in contrahendo and from illicit acts are excluded with respect to us, as well as our legal agents and vicarious agents, provided that malicious or grossly negligent action exists. Any liability for consequential damages from the use of the products is rejected.


11. Place of performance

11.1 Unless agreed otherwise, the place of performance for all actions arising from this contract is exclusively Bülach, the registered office of NopixGlobal.


12. Legal jurisdiction

12.1 All legal relationships and contracts are governed by Swiss law.

12.2 The legal jurisdiction is Bülach ZH.